Contact us

Run by

[OPERATOR NAME]

Address

[REGISTERED ADDRESS]

Email

[CONTACT EMAIL]

Company number

[COMPANY NUMBER, IF A COMPANY]

VAT number

[VAT NUMBER, IF VAT-REGISTERED]

ICO registration

[ICO REGISTRATION NUMBER]

We are an independent learning app. We are not affiliated with City & Guilds, the IET or any other awarding or standards body, and we do not award qualifications or place anyone in jobs.

In the app, the quickest way is “Report a problem with this question”, under each answer once it is marked. It tells us which question it was and how you answered, so there is nothing to copy. For anything else in the app, use “Send feedback” in the menu.

Or email [CONTACT EMAIL] with the lesson or page, the question or sentence (copied, or as a screenshot), and what you think is wrong. A source, such as a regulation number, helps us check it quickly.

If something in a lesson looks unsafe, do not wait for our reply: stop, and ask a qualified person. How our content is made and checked is explained in about our content.

• To see, correct or download the information we hold about you, or to object to how we use it, email [CONTACT EMAIL]. Please send it from the email address on your account, or say which account it is about.
• To delete your account, use Profile settings in the app or the account deletion page. A guest account can only be identified from the device where it is signed in, so ask from there.
• Our privacy notice explains your rights, including how to complain to the Information Commissioner’s Office.

• Forgotten your password? Reset it here.
• Playing as a guest? Add an email address in Profile settings to keep your progress. Until you do, you can only get back to it from this device.