Hydraulics and Hot Water · 3 lessons

Hot water with a heat pump

2 min read · self-test time extra

Most heat pump homes store hot water in a cylinder. The heat pump heats it through a coil, at lower temperatures than a boiler, so the cylinder has to suit it.

Have a go

Heat pumps0 in a row0 XP

Which cylinder feature most needs checking when the primary circuit runs at a lower temperature?

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Why the coil matters

In an indirect cylinder, heating water runs through a coil and warms the stored water around it; the two never mix. Because a heat pump's water is cooler, the coil needs a bigger surface to pass the heat across. A cylinder chosen by litres alone may have the wrong coil.

Legionella

HSE guidance says hot water should be stored at 60 °C or above, reach 50 °C at outlets within a minute and cold water be kept below 20 °C where possible. That's guidance, not a thermostat setting fixed in law for every home. A heat pump may run a planned hotter cycle, set by the system's design and instructions.

Scalding

Hotter stored water scalds. A thermostatic mixing valve at the tap or bath blends it down to a safer temperature without cooling the store.

Unvented cylinders

An unvented cylinder runs at mains pressure, with a temperature control, an independent overheat cut-out, expansion space and a relief valve whose discharge shows at a tundish. Our lessons teach you to recognise these safeguards and hand over the work: in England and Wales a store over 15 litres goes through building control or a competent person scheme, with a competent installer; Scotland and Northern Ireland have their own rules.

Key numbers

60 °C
HSE guidance for stored hot water where temperature is the legionella control.
50 °C
HSE guidance for hot water at outlets, reached within a minute.
15 litres
Above this, an unvented hot water store in England and Wales falls outside the small-system exemption.

Common mistakes

  • Choosing a heat pump cylinder by its size in litres and ignoring the coil.
  • Calling HSE's 60 °C guidance a legal setting for every home.
  • Capping a relief valve that keeps discharging instead of getting it investigated.

The lessons this guide comes from

  • Cylinder coils
  • Legionella and pasteurisation
  • Unvented: recognise and hand over

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Sources

Sources checked 31 October 2026. Guidance, grants and official pages can change.